Terms & Conditions

Last Updated: January 2026

Welcome to lo444, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player") and lo444 governing your access to and use of the lo444 website, mobile platform, games, and all related services. By creating an account, making a deposit, or placing a wager, you confirm that you have read, understood, and accepted these Terms in their entirety.

These Terms apply to all players accessing lo444 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. lo444 reserves the right to modify, suspend, or terminate any part of its services or these Terms at any time without prior notice, subject to Section 11 of this document.

1. Acceptance of Terms

By registering an account with lo444, logging in to the platform, or using any service offered on the website, you unconditionally accept these Terms and Conditions. If you do not agree to any part of these Terms, you must immediately cease using lo444's services and close your account. Continued use of the platform after any amendment to these Terms shall constitute acceptance of the revised Terms.

These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these documents, these Terms shall take precedence unless otherwise stated.

2. Eligibility Requirements

To register and use lo444's services, you must meet the following eligibility criteria at all times. lo444 strictly enforces these requirements and reserves the right to request documentary proof at any stage:

• You must be at least 21 years of age (21+ only). This is a firm, non-negotiable minimum age requirement.
• You must be a natural person (not a corporation, trust, or automated system). Bots and scripted accounts are strictly prohibited.
• You must not have been previously excluded, suspended, or banned from lo444 or any affiliated platform.
• You must be accessing lo444 for personal recreational use only, not on behalf of any third party or commercial enterprise.

lo444 takes underage gambling extremely seriously. Any account found to be operated by a person under the age of 21 will be immediately suspended, all winnings forfeited, and the matter referred to the appropriate authorities. Players aged 21 and above are solely responsible for ensuring that no minors access their accounts.

3. Account Registration

Each player is permitted to hold only one (1) account on lo444. Creating multiple accounts — whether under the same name, different names, or by using different devices, IP addresses, payment methods, or email addresses — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all funds.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication codes. lo444 will never ask you for your password via email, SMS, or live chat. You must notify lo444 support immediately if you suspect unauthorized access to your account. lo444 will not be liable for any losses caused by unauthorized account access resulting from your failure to keep your credentials secure.

• Use a strong, unique password that you do not use on any other platform.
• Enable two-factor authentication (2FA) where available to add an extra security layer to your account.
• Never share your account credentials with any third party under any circumstances.

Know Your Customer (KYC) Verification

lo444 is committed to operating a safe and reliable platform. As part of our security measures, we may request KYC verification documents at any time, including but not limited to: a valid national ID card, passport, driving license, or utility bill confirming your address. Failure to provide satisfactory KYC documentation within the stipulated time frame may result in account suspension and withholding of pending withdrawals until verification is complete.

4. Deposits and Withdrawals

lo444 supports a wide range of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard, USDT, BTC, and other cryptocurrencies. All financial transactions are subject to the policies outlined in this section.

Deposit Policy

Deposits made into your lo444 account must be from a payment source held in your own name. lo444 does not accept third-party deposits. Deposits are credited once confirmed on the payment network. Minimum deposit amounts and processing times may vary by payment method and are published on the Deposits page within your account dashboard.

• lo444 does not charge deposit fees; however, your payment provider may impose their own transaction charges.
• Cryptocurrency deposits (USDT, BTC) require a minimum number of network confirmations before funds are made available.
• lo444 reserves the right to reverse a deposit and return funds to the original payment source if it cannot be verified.

Withdrawal Policy

Withdrawal requests are processed subject to completion of KYC verification and any applicable wagering requirements on bonuses. lo444 aims to process withdrawal requests promptly, with most bKash and Nagad withdrawals completed within 24 hours Bangladesh Standard Time (BST, UTC+6). Cryptocurrency withdrawals may take longer depending on network conditions.

• Withdrawals will only be processed to the same payment method used for the corresponding deposit (same-source rule).
• lo444 may apply a maximum withdrawal limit per day or per week. These limits are published in your account settings and may change without prior notice.
• In cases of suspected fraud or money laundering, lo444 reserves the right to delay, freeze, or permanently withhold withdrawal payments pending investigation.

5. Bonuses and Promotions

lo444 offers a variety of bonuses and promotions to new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• All bonus offers have an expiry date. Any bonus not used within the stated validity period will be forfeited automatically.
• Bonuses are subject to wagering requirements (rollover). The specific rollover amount is stated on each individual promotion page and must be met before any related winnings can be withdrawn.
• Only one bonus may be active on your account at any given time. Attempting to claim multiple bonuses simultaneously is prohibited and may result in forfeiture of all related bonus funds.
• lo444 reserves the right to withdraw or amend any promotion at any time. Bonus abuse, including but not limited to placing opposing bets to guarantee a risk-free outcome, will result in immediate account closure.

lo444 is not responsible for any technical errors that may result in a bonus being incorrectly awarded. In the event of such an error, lo444 reserves the right to reclaim the incorrectly awarded bonus and any winnings derived from it.

6. Betting Rules and Game Play

All bets placed on lo444 are subject to the specific rules of the relevant game or betting market. It is the player's sole responsibility to understand the rules of each game before placing a bet. lo444 provides game rules and information within each game interface.

Sports Betting

lo444's sportsbook covers cricket (including BPL, IPL, Bangladesh Tigers international matches, and T20 World Cup), football, kabaddi, and other sports popular in Bangladesh. All sports betting markets are offered at lo444's discretion. In the event of an abandoned or suspended sporting event, bets will be settled according to the applicable market rules published at the time of the event.

Casino Games and RNG

All casino games on lo444, including slots, live casino tables, crash games, and fish shooting games, use certified Random Number Generator (RNG) technology or live dealer studios operated by licensed providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. lo444 does not manipulate game outcomes. Fair play is guaranteed by the underlying technology provided by our game partners.

7. Responsible Gaming

lo444 is firmly committed to promoting responsible gaming. We provide a range of tools to help players maintain control over their gambling activity. Players who feel that gambling is negatively affecting their life are strongly encouraged to use these tools and to seek help:

• Deposit limits: Set daily, weekly, or monthly deposit caps directly within your account settings to prevent overspending.
• Self-exclusion: Request a temporary or permanent self-exclusion from lo444 by contacting our support team. Self-exclusion requests take effect within 24 hours.
• Time-out: Take a short break of 24 hours, 7 days, or 30 days from betting and casino activity. During a time-out period, your account will be inaccessible for all gaming purposes.

For more information on our responsible gaming tools and policies, please visit our dedicated Responsible Gaming page. Players aged 21 and above are solely responsible for all gaming activity conducted through their accounts. lo444 strongly advises players never to gamble with money they cannot afford to lose.

8. Privacy and Data Protection

lo444 collects and processes personal data in accordance with our Privacy Policy. By registering on lo444, you consent to the collection, storage, and use of your personal data as described in our Privacy Policy, including for KYC verification, fraud prevention, and marketing communications (where you have opted in).

All data transmitted between your device and lo444's servers is protected with SSL encryption. lo444 does not sell, rent, or transfer your personal data to third parties without your explicit consent, except where required by law or as necessary for the provision of services (e.g., sharing with payment processors such as bKash or Nagad).

9. Prohibited Activities

The following activities are strictly prohibited on lo444 and will result in immediate account suspension, permanent closure, and forfeiture of all balances without notice:

• Colluding with other players to fix game outcomes or manipulate betting markets.
• Using any software, bot, script, or tool to automate or manipulate game play or betting activity.
• Engaging in money laundering, fraudulent chargebacks, or any other financial crime through the lo444 platform.
• Exploiting software bugs, glitches, or vulnerabilities in any lo444 game or system to gain an unfair advantage.
• Opening or operating accounts on behalf of another person, or allowing any third party to use your account.

10. Limitation of Liability

To the maximum extent permitted by applicable law, lo444 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the lo444 platform or any of its services. This includes, without limitation, loss of profits, loss of data, loss of goodwill, or any other intangible losses.

lo444 does not guarantee uninterrupted, error-free access to its platform. Scheduled maintenance, technical faults, or events beyond lo444's reasonable control (including force majeure events such as natural disasters, civil unrest, or disruptions to internet infrastructure in Bangladesh) may cause temporary service interruptions. lo444 accepts no liability for losses incurred during such periods.

11. Amendments to Terms

lo444 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When material changes are made, lo444 will notify registered users via the email address associated with their account or via a prominent notice on the platform. It is your responsibility to review these Terms periodically.

Continued use of lo444 following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree with any revised Terms, you must stop using lo444 immediately and may request account closure by contacting our support team at [email protected].

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable international online gaming regulations. In the event of any dispute arising out of or in connection with these Terms, lo444 encourages players to first contact our support team at [email protected] to seek an amicable resolution. lo444 is committed to providing a safe and reliable platform for all players and will endeavour to resolve disputes fairly and transparently.